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Aeroitalia Customer Support

FAQ - Frequently asked questions

Reservations

Reservations

Everything you need to know about creating or modifying a reservation.
Additional Special Services

Additional Special Services

Luggage, Pets, Musical Instruments, Sports Equipment, etc.
Types of Passengers and Special Assistance

Types of Passengers and Special Assistance

A quick guide to access the necessary assistance service to make your journey safe and comfortable..
At the Airport

At the Airport

Check-in, Merci pericolose, Controllo di sicurezza, LAG.
Irregularities

Irregularities

Cancelled, changed, delayed flights.
Territorial Continuity

Territorial Continuity

General conditions and routes.

Call Center*

Customer Service: +39 06 9837 9084;

Passenger assistance for reduced mobility: +39 06 8780 5863;

Sardinia Assistance: +39 06 9837 9085;

Sicily Support: +39 06 9837 9086;

*You can contact us via call center from Monday to Sunday, from 07:00 to 23:00.

Agency Support*: +39 06 8402 9898;

*Number for agencies from Monday to Friday, from 09:00 to 13:00 and from 14:00 to 18:00, Saturday from 09:00 to 13:00.