Logo Aeroitalia

Last update: March 6, 2026

Cookie Policy

Privacy Policy of Aeroitalia S.p.A.

Welcome to Aeroitalia! Your privacy is important to us. This Cookie Policy explains in detail how we use cookies and related technologies on our website www.aeroitalia.com.

What are cookies?

Cookies are small text files that are saved on your device when you visit a website. They are used for various purposes, such as enabling site functionality, analyzing performance, and personalizing content.

Types of cookies we use

On our website, we use different categories of cookies to improve your experience and ensure the proper functioning of our services:

1. Essential Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set in response to user actions, such as setting privacy preferences, logging in, or filling out forms.

  • __cf_bm (airtrfx.com) - This cookie is used to distinguish between humans and bots. It is useful for generating reliable reports on website usage.
  • AWSALB (sumologic.com) - Registers which server cluster is serving the visitor to optimize the user experience.
  • AWSALBCORS (sumologic.com) - Registers which server cluster is serving the visitor to optimize the user experience.
  • cf_clearance (aeroitalia.com) - This cookie is used to distinguish between humans and bots.
  • __cookie_consent (aeroitalia.com) - Stores the user's cookie consent state for the current domain.
  • PHPSESSID (bluetweak.com) - Preserves the user session state across page requests.
  • XSRF-TOKEN (aeroitalia.com) - Ensures visitor browsing security by preventing cross-site request forgery attacks.

PET Training video player (necessary service)

For the PET Training flow, we use a YouTube video player that is necessary to deliver the mandatory training content and to enable issuance of the certificate required for transporting a dog in the cabin. Provider: Google Ireland Limited / Google LLC. Purpose: delivery of the service requested by the user (training and verification required before certificate issuance). Legal basis: processing is necessary to provide a service explicitly requested by the data subject (Art. 6(1)(b) GDPR). While using the player, technical data may be processed (e.g., IP address, technical device identifiers), and data transfers to non-EU countries (in particular the United States) may occur, subject to safeguards required by applicable law.

2. Preference Cookies

These cookies allow the website to remember information that changes the way the website behaves or looks.

  • __wpfvdk (wonderpush.com) - Detects whether the user should be presented with a notification bar upon entry to the website.
  • _wpinitialpermissionstate (aeroitalia.com) - Detects whether the user wants to receive push notifications.
  • aeroitalia_session (aeroitalia.com) - Maintains session data for user choices regarding routes selected in the Everimundo booking engine.
  • airportCountryCodes (aeroitalia.com) - Stores information on airports selected in the Everymundo booking engine.

3. Analytics Cookies

These cookies help us understand how visitors interact with the website.

  • _hjSession_# (aeroitalia.com) - Collects statistics on visitor visits, such as the number of visits, average time spent on the site, and pages viewed.
  • _hjSessionUser_# (aeroitalia.com) - Collects data on visitor behavior on the website.
  • _hjTLDTest (aeroitalia.com) - Records anonymous statistical data on user behavior for internal analysis.

4. Marketing Cookies

Marketing cookies are used to track visitors across websites. The aim is to display relevant and engaging ads for the user.

  • _ga (aeroitalia.com) - Used to send data to Google Analytics about the visitor's device and behavior, tracking activities across devices and marketing channels.
  • _ga_# (aeroitalia.com) - Used to send data to Google Analytics for advanced tracking.
  • _gcl_au (aeroitalia.com) - Used by Google AdSense to experiment with ad efficiency across websites.
  • IDE (doubleclick.net) - Advertising cookie used for ad measurement and personalization.
  • test_cookie (doubleclick.net) - Technical cookie from Google advertising systems used to check cookie support; it is not necessary for the core operation of the website.
  • sib_cuid (aeroitalia.com) - Collects information on the user's navigation to personalize targeted newsletters.
  • uuid (sibautomation.com) - Optimizes ad relevance by collecting data on visitors across multiple websites.

Cookie retention period

Retention periods vary depending on cookie type and provider. Below are the periods generally applied, or the relevant retention criteria:

  • Technical session cookies (e.g., application session cookies, XSRF-TOKEN): stored for the session duration or until the browser is closed.
  • Consent cookie (__cookie_consent): stored for 12 months (365 days), unless revoked earlier.
  • Analytics cookies (e.g., _ga, _ga_*): up to 24 months.
  • Marketing cookies (e.g., IDE, test_cookie, _gcl_au): from a few minutes up to 24 months, depending on provider settings.
  • Security/anti-bot cookies (e.g., __cf_bm): short duration, generally up to 30 minutes.
  • For third-party cookies, the actual retention period may change over time: for updated details, please refer to each provider's policy.

Changes to the Cookie Policy

We may update this Cookie Policy based on new regulations or technical needs. Please check it periodically.

Contact us

For further information, please contact us through the "Contact Us" section on our website or by writing to privacy@aeroitalia.com.

Revoke consent

You can revoke your consent to cookies at any time by clicking the button that will appear below after you have made a choice.